If you live in Australia we ship using overnight express, so you will receive your item in one-two working days. If you live overseas your item will be mailed using regular mail, so delivery time will be longer.
We aim to keep all products in stock so your order can be serviced quickly. If we cannot supply a product immediately we will contact you via email and advise you of the next availability or alternative.
Returns and Exchanges
Please feel free to contact us if you are less than satisfied with your purchase. Gris Metal customers can return an undamaged and unused item within 7 days of purchase as long as the product is returned in its original condition including original product packaging.
Delivery and handling charges on returns are not refundable for incorrect choice. Goods must be returned to the store at the customer's cost and risk.
In order to process your return of goods, please be sure to include the following information; Copy of the original invoice, the reason for the return, your day time phone number. Exchanges will be given if items meet the above standards. We reserve the right to deny you a refund if we deem the item to not meet our standards. Denied refunds will simply be returned to you.